Privacy Policy

Last Updated: December 2024

Introduction

Sonder Garage is committed to protecting your personal information and respecting your privacy. This policy explains how we collect, use, and safeguard your data when you engage our services.

Information We Collect

We collect the following types of information:

  • Contact Information: Name, email address, phone number
  • Usage Data: IP address, browser type, pages visited
  • Communication Data: Messages sent through contact forms
  • Service Information: Details about your service preferences and experiences

How We Use Your Information

  • To provide and deliver the services you request
  • To communicate with you about your bookings and inquiries
  • To improve our services and website experience
  • To send service-related communications
  • To comply with legal obligations

Data Protection

We implement appropriate security measures including:

  • Secure data encryption and storage
  • Access controls and monitoring
  • Regular security audits
  • Staff training on data protection

Your Rights

Under Singapore's Personal Data Protection Act, you have the right to:

  • Request access to your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to data processing
  • Withdraw consent at any time

Data Retention

We retain your personal data for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Typically, this means:

  • Contact form submissions: 3 years
  • Service records: 5 years
  • Financial records: 7 years (legal requirement)

Cookies

We use cookies to enhance your experience on our website. For detailed information about cookies, please visit our Cookie Policy.

Contact Us

For questions about this privacy policy, contact us at:

Email: [email protected]
Phone: +65 6519 2847
Address: 12 Marina View, Asia Square Tower 2, Singapore 018961